Relay-Version: version B 2.10 5/3/83; site utzoo.UUCP Posting-Version: version nyu B notes v1.5 12/10/84; site acf4.UUCP Path: utzoo!watmath!clyde!burl!ulysses!allegra!bellcore!decvax!linus!philabs!cmcl2!acf4!tihor From: tihor@acf4.UUCP (Stephen Tihor) Newsgroups: net.followup Subject: Re: Digital Equipment Service(DEC): Is it as bad elsewhere? Message-ID: <590002@acf4.UUCP> Date: Thu, 7-Feb-85 18:01:00 EST Article-I.D.: acf4.590002 Posted: Thu Feb 7 18:01:00 1985 Date-Received: Tue, 12-Feb-85 04:40:10 EST References: <7944@brl-tgr.ARPA> Organization: New York University Lines: 14 Is our DEC service decent? Basically. We usually have to train our guys by hand on use of BOTH VMS and Unix except in the most simple tools, but they usually learn. They have dropped anything into a spinning disk drive in over two years. Have we had problems after power hits? Sure. Each time ConEd graces us with a brieef power hit or rollercoaster surge out FPS 164 tosses its cookies, frying boards left and right. Then one of the fixed disks get a bad block. Then some systems start crashing. Generally, over the course of a week thereafter the overstresseD boards will start to fail. We lost one RP07 HDA that way, several UDA50's and a DEUNA. The problem is much agrivated by any existing enviornmental stress.